Contact us
Sales
For any question about your insurance contract and coverages
Monday - Thursday (9am to 6pm)
Friday (9am to 5pm)
Sales support
|
05 34 45 32 10 (from France) +33 5 34 45 32 10 (from abroad) |
|
| serviceclient@xplorassur.com | |
|
8-10 Rue du Pont de Tounis 31000 TOULOUSE |
Assistance
For any request for ASSISTANCE during your stay, you must IMMEDIATELY inform the medical assistance centre
Dedicated phone number 7/7 and 24h/24
Assistance service
|
01 55 98 87 87 (from France) +33 1 55 98 87 87 (from abroad) |
|
| medical@mutuaide.fr |
Important: Unless you call beforehand, your medical file cannot be processed.
Claim
In order to declare an INSURANCE claim, we invite you to do so via this website.
Tuesday and Thursday from 2 p.m. to 5 p.m.
Claims support
For any question about your insurance contract and coverages
|
05 34 45 31 51 (from France) +33 5 34 45 31 51 (from abroad) |
|
| sinistre@xplorassur.com | |
|
8-10 rue du pont de Tounis 31000 Toulouse |
Important: The declaration must be made within 5 BUSINESS DAYS following occurrence of the insurance case.
